Developing collaboration in complex events: A model for civil-military inter-organizational problem-solving and decision-making.
Stewardship of complex extreme events requires effective civil-military collaboration. This paper examines the organizational roles and pre-conditions for this collaboration. Firstly, a review of the relevant interdisciplinary literatures identifies various models of problem-solving and decision-making across the range of organizations involved in major events. Secondly, findings from a series of Canadian and international extreme events involving civil-military interaction are examined to identify situational characteristics and features of inter-organizational relationships across an extended event timeline. Finally, a framework for understanding inter-organizational problem-solving and decision-making is presented. Two interrelated components drive the process: situational complexity and approach to problem-solving.